Urgent Care telehealth video visit are available on-demand for many non-emergency medical concerns through your MyChart account (computer or app version). From your MyChart account, go to the Visits icon and select the Video Visit option from the dropdown menu. Telehealth visits are currently only available for patients who are 18 years or older in Washington state. Urgent Care Video Visit hours are Mon – Fri, 8 AM - 8 PM; Sat/Sun, 8 AM - 4 PM. Telehealth appointments for urgent care are billed the same as in-clinic patient appointments. To learn more about how a telehealth video visit works, click here.
The posted wait time to see an urgent care provider is approximate and may vary. New patients arrive frequently and impact wait times depending on severity of illness or injury.
Closed Thanksgiving Day and Christmas Day.
During occasional busy scheduling times, users who are attempting to schedule an appointment may get a message that scheduling is unavailable. We apologize for any inconvenience and suggest that you try again later.
With the extremely high variability of patient volumes in the Emergency Department, we don't currently offer projected wait times for that service. Learn more about the ED and what to expect.
When things are happening quickly, it can be difficult to know where to go. Here's a guide to help you decide:
Stroke: Sudden dizziness, numbness or paralysis, difficulty seeing or speaking, or loss of consciousness
Severe abdominal pain
Heart Attack: Chest pain with pressure sensation or pain radiating into jaw, teeth, shoulder or back; or palpitations with dizziness; or shortness of breath, sweating and/or nausea or vomiting