Need to see a provider but struggling to find the time? Many primary care, urgent care, and specialty care visits may be eligible for telehealth! Learn more about telehealth options here. 

 

 

Urgent Care Wait Times


Get estimated wait times for Urgent Care.

In a critical or life-threatening medical emergency, don't drive, call 9-1-1.
Urgent Care is not staffed to manage critical life-threatening medical emergencies.

Urgent Care Telehealth Video Visit

Urgent Care telehealth video visit are available on-demand for many non-emergency medical concerns through your MyChart account (computer or app version). From your MyChart account, go to the Visits icon and select the Video Visit option from the dropdown menu. Telehealth visits are currently only available for patients who are 18 years or older in Washington state. Urgent Care Video Visit hours are Mon – Fri, 8 AM - 8 PM; Sat/Sun, 8 AM - 4 PM.​ Telehealth appointments for urgent care are billed the same as in-clinic patient appointments. To learn more about how a telehealth video visit works, click here.

Schedule an Urgent Care Telehealth Visit


Learn More About Urgent Care Services at Valley

How Are Wait Times Calculated?
The posted wait time to see an urgent care provider is approximate and may vary. New patients arrive frequently and impact wait times depending on severity of illness or injury.

Special Hours of Operation & Closures
Closed Thanksgiving Day and Christmas Day.

Having trouble getting in line?
During occasional busy scheduling times, users who are attempting to schedule an appointment may get a message that scheduling is unavailable. We apologize for any inconvenience and suggest that you try again later.

What about wait times for the Emergency Department?
With the extremely high variability of patient volumes in the Emergency Department, we don't currently offer projected wait times for that service. Learn more about the ED and what to expect.

Please call 911 or go to the closest emergency room if you are experiencing the following symptoms:

- Stroke: Sudden dizziness numbness or paralysis, difficulty seeing or speaking, or loss of consciousness

- Severe abdominal pain

- Seizure

- Heart Attack: Chest pain with pressure sensation or pain radiating into jaw, teeth, shoulder or back; or palpitations with dizziness; or shortness of breath, sweating and/or nausea or vomiting

When things are happening quickly, it can be difficult to know where to go. Here's a guide to help you decide:


Click to Enlarge & Download

How do you decide what type of care you need when you have the choice to go to your primary care provider, urgent care clinic or the emergency department? Associate Medical Director for Valley’s Urgent Care clinics, Telly Russell, MD, shares an easy way to figure out the best place go when faced with different situations.