Patient & Guest Services

Thank you for choosing Valley! Our team is here to help make your stay as comfortable as possible. Here are some key resources and services that might be of assistance:

• Make an appointment or pre-register
• Medical Records & Release of Information form
• Make advance preparations
• How to find us & where to park
• Free on-campus shuttle service
• Visiting hours
• Interpreter services
• Cafeteria & espresso bars
• Spiritual care & places for quiet reflection
• Patient room service menu
• Local accommodations

Patient Relations

If you have a comment or concern about the quality of your care here at Valley, patients, their family members, domestic partners, or legally authorized surrogate decision makers may contact a department directly, or submit your comments through our online Contact Us which will be routed to the appropriate department(s) for follow-up.

If you wish to speak with Patient Relations, please call our confidential line at 425.690.3403 and leave your contact information. Your call will be returned as quickly as possible.