Windstorm Update: 

  • Our hospital is fully functional. The Emergency Department is extremely busy. Consider urgent care for non-emergent needs. Not sure if you need Emergency, Urgent, or Primary Care? Go to valleymed.org/where2go.
  • Endoscopy Center is without power and rescheduling patients. 
  • CLOSED/NO POWER: Maple Valley Urgent Care; Newcastle and Maple Valley Dermatology; Fairwood, Newcastle, Lake Wilderness, and Lake Sawyer Primary Care; Lifestyle Medicine in Covington and Maple Valley.
  • We continue to experience high call volume. Cancel or reschedule online at mychart.valleymed.org. If you have an impacted appointment, your care team will contact you. 
  • Thank you for your patience as we make sure our staff and patients are safe. 

Privacy Policy Statement

This is the website of Valley Medical Center, also known as Public Hospital District #1 of King County.

Our mailing address is:
400 S. 43rd Street
Box 50010
Renton, WA 98055-5714

For visitors to our website, our web server automatically recognizes the consumer's domain name, but where possible, not the e-mail address.

We collect the domain name of visitors to our web page, the e-mail addresses of those who communicate with us by e-mail, information on what pages consumers access or visit, and information volunteered by the consumer, such as: survey information, site registrations, name, address and/or phone number.

The information we collect is used to improve the content of our website, shared with agents or contractors who assist in providing support for our operations, used by us to contact consumers for marketing purposes, disclosed when legally required to do so at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws or to protect against misuse or unauthorized use of our website.

Change your communication preferences

*Note: If you are looking to change your communication preferences with your care team regarding your care, please go your settings in MyChart.

Those who supply us with their contact information online may receive phone or e-mail contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such communications, you can use the "Update My Email Preferences" link in the footer of the email or call us at 425.690.3417 to let us know.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check our website periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address.

Upon request we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, and contact information (e.g., name, address, phone number) that we maintain about them. Consumers can access this information by e-mailing us at the above address.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by e-mailing us at the address above.

With respect to security, when we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server. We have security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you.

If you feel this site is not following its stated information policy, please contact us.