Windstorm Update:
-Newcastle Primary Care, Fairwood Primary Care, and Newcastle Dermatology are CLOSED today (Friday 11/22). Power was restored this afternoon and these clinics plan to reopen Monday.
-All other clinics, including Maple Valley Urgent Care, are OPEN with appointments proceeding as scheduled.
-Our hospital is fully functional. The Emergency Department is extremely busy. Consider urgent care for non-emergent needs. Not sure if you need Emergency, Urgent, or Primary Care? Go to valleymed.org/where2go.
-We continue to experience high call volume. Cancel or reschedule online at mychart.valleymed.org. If you have an impacted appointment, your care team will contact you.
-Thank you for your patience as we make sure our staff and patients are safe.
Your health, comfort and privacy are our highest concern at Valley Medical Center. To help make your visit as enjoyable as possible, we encourage you to bring items that are part of your everyday life, that give you comfort or strength and keep your spirits high.
A few items you may want to pack:
Your emotional and spiritual well-being are also important to us. Our staff is respectful of your personal beliefs, understandings or practices.
At the Admissions Office, we'll invite you to share your support needs in this area of your care so that we may relay them to the unit staff—including any religious or spiritual affiliations or practices.
We want to support you; our intention is not to pry.
As your medical needs & treatment allow, feel free to engage in practices that bring you enjoyment and peace:
Many patients enjoy visits while they are at VMC—from a family member, dear friend, co-worker, minister or priest, church friend, or other acquaintance. Before you arrive, let your special people and VMC's Admitting Office know if and how you would like to be visited.
Your privacy is very, very important. No staff member will contact any person for visits without your request and permission.
How you feel about your health is important. Our hospital is often a busy place, but our staff can offer a listening ear to your concerns. Many of our Nurses, LPN’s and PCA’s have a long history of emotional / spiritual support at the bedside. We care about you—all of you.
We also offer the services of a volunteer chaplain and spiritual care team. Ask your nurse or any staff person can make a visit referral for you.