ATTENTION: HIM Release of Information (ROI) is NOT on-site at the main hospital. Please use the contact information below to reach ROI by phone, email, fax or mail.
Health Information Management
If you need any of the following services, please download the appropriate form, fill it out, date and sign it, then return to us by one of the methods listed below:
Valley Medical Center recognizes the need for proxy access, which allows a parent or guardian to log in to their personal MyChart account and then connect to information regarding their family member. Proxy access is allowed for patient ages 0-12 years old (up to the day before their 13th birthday). Parents and legal guardians who already have proxy access will be automatically rolled over to limited access when the patient turns 13. Parents and legal guardians who already have proxy access will be termed when the patient turns 18.
Please follow the below steps to request Minor Proxy Access:
Minor & Adolescent Proxy Access (0 to 17 years old) – Parent/Legal Guardian will submit their request through MyChart
1. Go to Menu > Under the Sharing section > Click Request Access to a Minor’s Record
2. Read and accept the proxy access terms and conditions
3. Click the “Submit Request”
At age 18, patients can choose to allow adult family and friends full access, access for scheduling purposes only, or limited access to view and perform messaging and scheduling functions. Adult patients with their own MyChart account can request proxy access to another adult directly from their own MyChart account. From the "Profile" tab, click "Proxy/Photos" and then click the link to the "Adult Proxy Request Form" or you can “Go to Menu”, click “Sharing Hub” then click "A family member, close friend, or caretaker," then select "Give ongoing access to your MyChart account." Follow the instructions to send instructions to send an email invitation to the person who the patient would like to have access to their MyChart account.
Options to Submit Completed Forms
Hours of Operation
** Please allow up to 15 business days for processing **
For inquiries about your medical records, contact us by email or call 425.690.3406.