With the government shutdown, many telehealth visits are not currently covered by Medicare. We are contacting impacted patients to help you avoid any unexpected charges. In many cases, telehealth appointments can be changed to an in-person visit. Please contact your clinic if you have questions or want to change or reschedule an appointment.

Healthcare is on the ballot this November. Learn about Hospital Prop 1. 

Federal Poverty Level (FPL) Guidelines

Effective: 02/03/2025

Download Federal Poverty Guidelines

You may qualify for Financial Assistance based on your income and family size for the patient responsibility portion of the bill, even if you have health insurance. Valley provides financial assistance for any patient/guarantor whose gross family income is up to 400% of the Federal Poverty Level (FPL) and adjusted for family size after any third-party coverage has been exhausted.

For facility and/or professional services:

• 0% - 300% of the FPL for a 100% financial assistance discount

For facility services only with discharge dates on or after July 1, 2022:

• 301% - 350% of the FPL for a 75% financial assistance discount
• 351% - 400% of the FPL for a 50% financial assistance discount

A family size greater than one person refers to persons related by birth, marriage, or adoption who live together; all such related persons are considered members of one family. 

For help, contact the location on your Financial Assistance Application where you are seeking care.

Effective: 02/03/2025