Despite their best efforts, UW Medicine has not yet been able to reach fair and sustainable agreements with Aetna that ensure continued access to care and are in the best interests of patients. Effective June 1, 2025, UW Medicine’s contracts with Aetna for Medicare Advantage and Commercial services have expired and we are now out of network with Aetna. Learn more about what this means for you and what you should do next.
Public Advisory
Coronavirus Disease (COVID-19)
Up-to-date information about care and services
What you need to know
While the federal public health emergency has ended, COVID-19 is still present in our community and it is still our duty to protect our patients, visitors and staff from spreading illness. Some of our pandemic-era practices have changed, but many policies are still in place as we monitor the community spread of COVID-19. We ask that you respect and follow the rules intended to protect the members of our community most at risk of getting seriously ill.
Visitor policy: two visitors are allowed in most cases:
Your Safety Is Our #1 Priority
Our commitment to keeping you, your loved ones and our staff safe and healthy has never been stronger as we have redefined our cleaning and safety standards above and beyond to maintain your trust. This list is by no means everything being done to protect you, our community and staff, but they are the things you've told us matter most to you and we want you to know what we’re doing for your protection as you continue to entrust us with your care.
- Valley is aligned with healthcare organizations across the Puget Sound region in continuing to require masking in all patient care areas. Read more about our masking requirements here.
- All staff are provided safe and effective personal protective equipment and other needed supplies, with all guidelines and procedures updated based on state and Centers for Disease Control (CDC) policies.
- Hand hygiene stations (handwashing sinks or hand sanitizer) are located at the door of each patient room in all patient care locations and throughout our facilities.
- Patient rooms and treatment areas are sanitized after each patient leaves the room.
- Public areas are wiped down and disinfected frequently throughout the day.