What is MyChart?

MyChart connects you with your doctor and helps you manage your health information online, anytime.

  • MyChart is free and secure
  • Schedule an on demand urgent care video visit
  • Schedule a primary or specialty care appointment at at most clinics after your first visit
  • Send & receive messages with your care team
  • Review current medications, test results, health issues & health history
  • Renew prescriptions
  • Receive requested medical records at no cost
  • View upcoming and past appointments
  • Receive & view your billing statements; pay your bills online; set up automatic payments; choose billing reminder preferences: text, email & phone
  • Accessible from your personal computer or smart phone* 
  • Are you a parent or legal guardian? Use MyChart to manage your child or ward's health. New school year? Quickly access and print your child's vaccination records. 

Click here to learn about how MyChart Bedside can help you get more involved in your care when you're admitted to the hospital.

Valley Medical Center MyChart patients receive paperless billing: Billing statements will deliver directly into your MyChart account.When your online statement arrives, you’ll get a MyChart message that your bill is ready to view. You can even conveniently pay your bill online through MyChart.

Note: If you prefer to receive paper statements, you can change your preference to get statements in the mail on your MyChart Billing Summary page. 

Red UWM-VMC Logo NOTE: during installation, select MyChart for UW Medicine | Valley Medical Center


Need help with a mobile app? Contact mychartmobilesupport@epic.com.

VMC MyChart Help Desk Operator

Phone: 1-833-452-4278
Email: mychart@valleymed.org


Click the image below
to sign up today!


MyChart is available to established patients of a participating primary care or specialty care provider at Valley Medical Center.

Step-by-Step Instructions for Navigating MyChart

This video covers the following topics:

1:50 | How to create an account & login
2:35 | How to send a message to your care team
4:04 | How to view, schedule, and check-in for appointments
5:30 | How to check your test results
5:58 | How to pay your bill
7:05 | How to request a medication refill
7:57 | How to request proxy access